Can I use my own stones to create a bespoke piece?
Absolutely. We regularly work with gemstones that belong to our clients.
Can you make a piece to my budget?
We can absolutely create a bespoke piece to a specified budget, whether it’s a completely original design or based one of our existing designs that you’d like in a different metal or with different gemstones and/or diamonds.
How does your bespoke service work?
You can find out how we go about creating one-of-a-kind pieces for our clients here
Where can I see your designs?
We have a wonderful stockist in Islington, London who stock a large range of our Silver and Gold Plated collections. We don’t currently stock any shops with our Fine Jewellery.
Can I visit your studio in Frome?
Unfortunately we can’t offer appointments in the studio at the moment, but Sarah is always happy to meet clients locally.
We don’t charge for repairs, however we charge for replating at cost price plus delivery charge.
I’ve lost an earring, can I order just one?
Absolutely, if it’s a design we still make. Simply email us with a photo of your remaining earring and we’ll send over an invoice for the replacement (50% of the cost of a pair + postage).
Do you do engraving?
We can organise engraving on most of our designs, each job is priced individually so please do get in touch for a quote.
I want to order a ring online but I’m not sure what size I am.
If you’re unsure of your size, the best thing to do is to go into your local jewellery shop and ask them to size you. The right size will go on easily but should be a wiggle back over your knuckle when removed. If you’re in the UK we are happy to send a ring sizer to you (return post to be covered yourself) and talk you through the sizing over the phone. If you have a ring that fits perfectly, please refer to our sizing guide below.